Houston...

Have you ever noticed that when someone comes up to you at work and says, "We have a problem...", what they really seem to mean is they think that YOU created a BIG problem (in their eyes) and now you damn well better come up with something clever fix it.

Why can't it just be approached as, "I noticed that the email said...and I'm wondering if that will really work - what was your plan for that?"

Nope, haven't heard that lately.